KrownNorth logo KROWNNORTHWebsites & Calls for Canadian Trades
Home › Missed-Call Text-Back

Missed-call text-back: never lose a lead to voicemail

When you can't answer, your customer gets a friendly text from your business in seconds, and you get the lead. Built for roofers, HVAC and home service trades.

See it in action

What your customer sees when you can't pick up

Instead of voicemail, they get a friendly text from your business in seconds, so they wait for you instead of calling the next company.

Meanwhile, on your phone:
New lead from (416) 555-0199: "Water is coming through my ceiling after last night's storm."
  1. 1
    A call goes unanswered
    You're on a roof, under a furnace, or driving.
  2. 2
    They get a text in seconds
    From your business, in your words, 24/7.
  3. 3
    You get the lead
    Their reply is forwarded to your phone so you can call back and book it.

Demo shows a fictional business.

Do the math

What are missed calls costing you?

Enter your own numbers to see a rough estimate.

Estimated revenue lost to missed calls
$3,467
per month ($41,600 per year)

Text-back costs $197/month. Saving even one job a month usually covers it.

Set it up for my business
What's included

Set up for you in 48 hours

We handle the number, forwarding and messages. You just answer the leads.

Instant text-back

Every missed caller gets a text from your business within seconds, day or night.

Keep your number

Works with your existing line through call forwarding. Nothing changes for customers.

Lead alerts

Replies land on your phone right away, with the caller's number.

Set up properly

Business identification and opt-out included, set up to respect CASL.

$997 setup + $197/month. Includes the number, texting, voicemail-to-text and a monthly missed-call report. No contract, cancel anytime.
FAQ

Common questions

Do I keep my current phone number?

Yes. In most cases we set up call forwarding so unanswered calls on your existing mobile or business line trigger the text-back. Customers keep calling the number they already know.

What does the text say?

You choose. Usually something like: "Hi, it's [your business]. Sorry we missed your call, we're on a job. What can we help with? Reply STOP to opt out."

What happens when the customer replies?

Their reply is forwarded straight to your phone, with their number, so you can call or text them back.

What if I answer the call?

Nothing changes. The text only goes out when a call isn't answered.

Is this allowed under Canadian anti-spam rules?

The text only goes to people who just called you, it identifies your business, and it includes an opt-out. That's how we set it up to respect CASL. We're not lawyers, so check with yours if you have specific concerns.

How much does it cost?

$997 one-time setup plus $197 per month, which covers the phone number, texting and monitoring. No contract, cancel anytime.

Contact

Get your free website preview

Tell us a bit about your business and we'll send you a preview link, usually within 48 hours. No cost, no obligation.

Send as a text message

Your details open in WhatsApp or your messages app so you can review them before sending. We never share your information.

Chat with us
Call WhatsApp